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Delivery
- We deliver specially arranged flowers everyday to anywhere in Japan except for
particular areas. We basically do not deliver to US Military Bases.
- Sorry, we do not deliver outside Japan.
- Most orders are delivered by one of Japan's leading delivery service companies,
YAMATO TRANSPORT CO., LTD.
- We charge US$ 12 for delivery and handling fee per order. No delivery or
handling fee will be applied when the total order amount is over US$ 100.
- Flowers are delivered by refrigerated cargo during summer time.
- Please order at least a few days prior to the requested arrival date. If a delivery date was not specified or invalid, we will deliver at the
earliest available date.
- During high season, such as Mother's Day, Valentine's Day and Christmas,
please place your order well in advance not to cause a delay.
- In case of damaged items or any problems at the arrival, please contact
us.
- Fresh cakes are delivered frozen to keep their freshness.
- Flowers and a cake are delivered separately.
The delivery time can be specified from one of the following time slots.
(See "Special Instructions")
before noon / 12 - 2 p.m. / 2 - 4 p.m. / 4 - 6 p.m. / 6 - 8 p.m. / 8 - 9 p.m.
* Requested time is not guarranteed. There are places where a delivery
can only be made in the afternoon. If the recipient was not available to
receive the order at the time of delivery, a delivery notification will
be left in the mailbox and the order will be redelivered.
Each order item is carefully packed and kept stable during delivery.
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