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Delivery
We will track the delivery status to its arrival and you will
receive a delivery confirmation by email. |
- We are able to deliver specially arranged flowers everyday to anywhere
in Japan except undeliverable areas. We basically do not deliver to US Military Bases.
- We do not deliver outside Japan.
- Deliveries are made by YAMATO TRANSPORT CO., LTD.
- We charge US$ 12 of delivery and handling fees per order. No delivery and
handling fees are applied when the total order amount is over US$ 100.
- Flowers are delivered by refrigerated cargo during summer time.
- Please order at least 3 days prior to the requested arrival date. If you
wish it to be delivered earlier, please select "Express - the earliest
date".
- If a delivery date was not specified or invalid, we will deliver at the
earliest available date.
- During peak delivery periods, such as Mother's Day and Christmas time, please try to place your order earlier.
- If it is informed that the item is damaged at the arrival, we will send
the replacement immediately.
- Fresh cakes are delivered frozen to keep their freshness.
The delivery time can be specified in the "Special Instructions"
from one of the following time slots:
before noon / noon - 2 p.m. / 2 - 4 p.m. / 4 - 6 p.m. / 6 to 8 p.m. / 8 to 9 p.m.
* It may not be specified for some resions. If the recipient is not available
to recieve the order at the time of delivery, a notice will be left in
the mailbox and the order will be redelivered.
Each order item is carefully packed and kept stable in a strong cardboad
box.
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